The client is a nutrition and health supplements company.The client has a multi level marketing based sales model. CloudPaths has been engaged with the client for more than 3 years. CloudPaths provides support for Sales, Service, Communities and Marketing Cloud. The engagement has involved multiple technical complexities and customizations for the MLM business.
CloudPaths engaged with the client to work around Salesforce governor limits to significantly improve the inverse tree structure of distributors to support MLM business needs. The current architecture is fine tuned for performance and enabled
CloudPaths supported a migration to Lightning for the client. The upgrade was smoothly completed within 4 months including assessment, development, testing, go live and support
Other major functionalities
Customized and branded UI built into Communities for rich distributor engagement. Lead allocation based on Geolocation. Portal is integrated with live agent chat and nutrition recommendation engine through Mulesoft.