Customer 360

  • Why Us
  • Consulting
  • Implementation
  • Managed Services
  • Lightning Migration
  • Mulesoft Integration

Consulting

As a Salesforce systems integrator, CloudPaths works closely with clients with their Salesforce implementations and support. Our expertise spans Salesforce Marketing Cloud, Sales Cloud, CPQ, Service Cloud, Pardot and Community Cloud. CloudPaths also supports MuleSoft and Tableau.

CloudPaths’ consultants, with their exceptional expertise, in-depth insight and fresh perspectives, make your Salesforce adoption journey effortless.

Why Us

  •    Nimble and agile in supporting our clients
  •    Trained and certified team of experts
  •    CSAT score of 4.88

Implementation Services

CloudPaths’ implementation methodology architects solutions focuses on solving our clients business problems, collaborating with our clients to achieve business outcomes.

The Technical Delivery team uses the Agile modeled iterative approach for Salesforce implementations. The solution leverages Salesforce features with minimal customizations and technical debt. Special attention is given to ease of use and end-user experience.

Why Us

  •    CSAT score of 4.88 on AppExchange
  •    Collaboration and flexibility for the Agile methodology
  •    Reduction of implementation costs through shared resources

Why Us

  •    Process mining based support model
  •    Subscription based pricing
  •    Access to expert resources for L3 tickets

Sustenance and Managed Services

CloudPaths Lightning Migration Methodolgy

  •     Customized Lightning Experience Readiness Report for your instance with roadmap and project plan
  •     Conversion followed by exhaustive and iterative testing and development of existing pages and features to Lightning
  •     Collaborative end user acceptance testing supported by proficient programmers
  •     Launch to user groups with hyper support to address user queries and enable rapid adoption of the Lightning UI

Benefits

  •     $1.59 M Sales Productivity Benefits
  •     $366K Power User Productivity Benefits
  •     3%-25% Overall Productivity
  •     $1.24M App Dev Resource Savings
  •     $169K Savings from Improved Developer Retention
  •     80% Reduced Application Developer Turnover Rates
  •     Topline Benefit – 341% ROI

Step-up customer experience!

TESTIMONIALS

Don’t just take it from us – hear what our clients have to say