Execution Management System
- Why Process Mining
- Order to Cash
- Procure to Pay
- Supply Chain & Logistics
- Case Management
Process Mining transforms the process data produced by information systems into knowledge and ensures unbiased, fact-based scrutiny of service management processes by taking advantage of audit logs. This knowledge is visualized in process flow charts.
Providing avenues to increasing efficiency, process mining software identifies areas of improvement so that you can simplify, harmonize, optimize and automate your processes. The solutions are effective while analyzing processes across single packaged or custom applications, where application log data can be made available.
Task mining software learns and captures task level data from users. These tasks and patterns are analyzed and used to predict automation hotspots, helping project potential effort and cost savings, and improving productivity. Residing on machines used by operations teams, task mining solutions are effective while analyzing processes executed across multiple applications and need significant human effort.
SERVICES
CASE STUDY
The Process Mining solution includes standard connectors for all packaged software solutions. If the OtC process traverses across multiple applications, CloudPaths configures the application to create and end-to-end view of the processes.
Process mining helps with:
- Increased on-time delivery
- Locating key regions where payment is on time
- Benchmarking and monitoring the amount of returned goods
- Identifying root causes for order changes
- Checking lead times between process steps
SERVICES
CASE STUDY
Process mining helps improve your Purchase-to-Pay (P2P) process performance, driving more efficient procurement, lower buying prices, and higher internal efficiency. The platform visualizes the end-to-end P2P cycle in process flow charts, and effectively pinpoints business segments with the largest improvement potential.
Benefits:
- Shorter lead times
- Better discount due to shorter payment periods
- Increased success and volume of Robotic Process Automation
- Fewer process changes, errors, rework
- Less Maverick buying
- Improved use of frame agreements
SERVICES
CASE STUDY
Logistics and Supply chains face multiple industry challenges including high warehousing costs, high complexity and ontime delivery failures. Process Mining solutions comprehensively address logistics analysis needs and include prebuilt process presets and dashboards for quick and easy analysis.
With process mining, you can:
- Increase on-time delivery by 23%
- Save 40% in warehousing costs
- Locate key regions where payment is on time
- Benchmark and monitor the amount of returned goods
- Identify root causes for order changes
- Check lead times between process steps
SERVICES
CASE STUDY
Spotting breaches of Service Level Agreements (SLAs) and monitoring the state of company-wide or unit-wide service requests has never been easier. From the starting point of your process all the way until resolving an SLA, a record exists of when such an event took place in the service management process. processes,
With full transparency of your Service Management you can:
- Spot SLA breaches and Compliance violations
- Identify root causes for any inefficiencies
- Monitor lead times between process steps
- Monitor trends
SERVICES
CASE STUDY
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